Privacy Policy

This Privacy Policy discloses the policies of Trademark Octane (the “Website”) and its operator Trademark Octane (collectively “we” or “us”) regarding the collection, use and disclosure of information you submit to us through the use of Website.

Trademark Octane is part of an affiliation of companies. In some cases, we may receive personal information from our Group Companies, and we may share personal information with our Group Companies.

User Consent

By accessing or otherwise using the Website, you agree to the terms and conditions of this Privacy Policy, which is incorporated into and forms a part of the Website’s Terms of Service. You expressly consent to the processing and use of your information as described herein.

Types of Information Collected

“Personal information” is data that identifies, relates to, describes, can be used to contact, or could reasonably be linked directly or indirectly to you. For purposes of this Policy, there is no meaningful distinction between the terms “personal information” and “personal data.”

Personal Information We Collect Directly From You

As you visit or use our Website, we collect the following categories of personal information directly from you:

“Personal information” is data that identifies, relates to, describes, can be used to contact, or could reasonably be linked directly or indirectly to you. For purposes of this Policy, there is no meaningful distinction between the terms “personal information” and “personal data.”

  • Your name;
  • Contact information (such as email address, postal address, phone number);
  • Account information (such as account settings and passwords);
  • Company details (such as the company name, officers, members, and associated addresses);
  • Billing information (such as credit, debit, or other payment card information, as may be required to use certain services on the Website);
  • Information required for registration (such as your citizenship status);
  • Communications you send us (such as customer support and other requests you make through our services)
  • Other information you may provide (including other information you provide about yourself or others through our Services or to which you provide us with access via third-party platforms)

You may choose not to provide some of the personal information described above. Please note, however, that many of our services require some personal information to operate, so if you choose not to provide the personal information necessary to operate and provide you with a particular service or feature of that service, you may not be able to use that service or feature.

We do not proactively collect sensitive personal information, such as health-related information, political opinions, religious beliefs, or genetic data.

What Personal Information We Collect

When you interact with Trademark Octane, we may collect personal details such as your name, email address, phone number, and any other information you voluntarily provide through our website forms or communication channels.

How Personal Information Is Used

We use the information you provide to:

  • Deliver our services and process your requests.
  • Communicate updates related to your projects, services, and account.
  • Send notifications such as appointment reminders, order alerts, billing notices, and promotional updates (if consented).

Who Personal Information Is Shared With

Your information will never be sold or shared with unauthorized third parties. We may only share information with trusted service providers strictly for business operations (e.g., payment processing, customer support), under confidentiality obligations.

SMS Consent and Messaging

By providing your telephone number and submitting our forms, you consent to receive SMS messages from Trademark Octane. These may include project updates, service alerts, customer support responses, billing notifications, and limited promotional offers.

  • Message frequency may vary.
  • Message and data rates may apply.
  • To opt out at any time, reply STOP.
  • For assistance, reply HELP or email us at support@trademarkoctane.com.

Your phone number and SMS consent will not be shared with third-party providers for marketing purposes.

Links to Terms & Conditions

For complete details on our communication practices, please review our:

SMS Terms of Service

By opting into SMS from a web form or other channel, you agree to receive text messages from Trademark Octane. These may include:

  • Appointment scheduling and reminders
  • Project updates and notifications
  • Billing and account alerts
  • Promotional updates (only if you’ve consented)

Message frequency varies. Standard messaging and data rates may apply. You may opt out anytime by replying STOP. For help, reply HELP or contact us at support@trademarkoctane.com

Cookies and Other Tracking Technologies

Cookies are small pieces of data contained in text files, which are stored on your computer or other device when websites are loaded in a browser.

First Party Cookies. Trademark Octane utilizes cookies, web beacons, and other technologies to allow Website to "personalize" itself for each user by remembering information about the user's visit to the website. For instance, by using the cookies generated by Trademark Octane (“First Party Cookies”) your information is retained so you do not have to continually log back into your account each time you move to a different page. First Party Cookies remain associated with you. However, no third party may use the information we collect through our First Party Cookies for their own purposes. Deletion of these cookies may result in limited functionality of the Website and associated services.

Storage and Protection of Your Information

Your Personal Information may be processed and stored outside of your jurisdiction where laws regarding processing of Personal Information may be less stringent than the laws in your country or state. Your Personal Information will not, however, be used or disclosed for purposes for which you have not given consent or which are not permitted under applicable law.

Storage of Credit Card Information - When your credit or debit card account information is being transmitted through our Website, it will be protected by security protocols. Trademark Octane does not itself store your credit card or debit card account information, and we do not have direct control over or responsibility for your credit or debit card account information. We may continue to have access to your credit card information through third party services for easy access in the event you decide to order more services from Trademark Octane. We do not otherwise store your credit card information ourselves.

Disclaimer

The logo, name and graphics of Trademark Octane and its products & services are the trademarks of Trademark Octane. All other company names, brand names, trademarks and logos mentioned on this website are the property of their respective owners and do not constitute or imply endorsement, sponsorship or recommendation thereof by Trademark Octane and do not constitute or imply endorsement, sponsorship or recommendation of Trademark Octane by the respective trademark owner.